\ ABOUT
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\ EXPERIENCE
IT TechnicianCanada's WonderlandJun. 2023 - Jan. 2026
- - Provisioned Windows PCs with MDT, and deployed scripting via PowerShell and ConnectWise.
- - Managed AD accounts to propagate ACLs and unified access across in-house apps, Exchange, and SharePoint.
- - Configured Cisco CUCM, Unity, and Finesse for stable call routing and voicemail services.
- - Handled switch patching and VLAN/routing via PuTTY & SecureCRT, ensuring stable network performance.
- - Deployed Oracle POS/KDS/Debit solutions (EMC, Simphony), tracking updates in Jira & Confluence.
Back Office Technical SupportVodafone A.E2021 - 2023
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